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In many countries, consultation has become a mandatory part of the decision-making process in community engagement. Yet, the way in which this consultation is designed determines whether it truly works.

When consultation is ...

In 2013, Esther and Joris both decided to go to the local youth club for a night out with friends. They had no idea that this casual decision would eventually lead them to a vineyard in Northern Italy. But when they first met that night, they ...

Community engagement is about trust, transparency, and maintaining a good relationship with the community surrounding a project. Consultation plays an important role in this, particularly in the planning phase, but also afterwards.

I’ve been wondering about this since realising that we pay insufficient attention to post-decision dialogues with those impacted by major projects.

As I’m finalising a new framework for public consultations, I’m ...

I live in Serbia, the land where (construction) projects just happen. No-one warns me of road closures, power cuts or noise. One day it is quiet, the next they are tearing up the street. Occasionally, I will come across a post on Facebook about ...

Construction and infrastructure projects are about more than just steel and concrete. Effective communication is just as crucial. Organisations that take a proactive approach do not just ...

In a previous blog, we discussed what social value in construction is and why it matters. Here, we will take a more practical approach and discuss the ways public bodies can add social value to the communities they work in. We will look at some ...

When running a construction project, a stakeholder engagement plan tells you not only who your stakeholders are, but also what the best ways and frequencies are with which to communicate with them. Every stakeholder engagement officer knows that ...

In our articles, we regularly write about community engagement in construction and the theory behind it. Having worked on many projects, we have seen it come to life and turned into something beneficial for everyone. It is time to share some of ...